Client Service Associate

The Midwife Center for Birth & Women's Health promotes wellness by providing exceptional, client-centered primary gynecological, pregnancy and birthing care in southwestern Pennsylvania’s only independent birth center. 

Function:

The Client Service Associate is a full-time, Monday-Friday, daylight position. This client-facing role is designed to support our provider staff with delivering exceptional service. The right person can anticipate client needs, is detailed and thorough, positive, and warm.

Compensation:

$17/hour, health and dental benefits, holidays & paid time off.

Required Qualifications

  • Demonstrated dedication to reproductive health
  • Medical Assistant certification and/or Associates degree preferred
  • 2+ years professional experience in a healthcare office or medical setting
  • Excellent interpersonal and communication skills
  • Comptuer proficiency and the ability to use electronic health record systems

Preferred Skills:

  • Experience in a healthcare office or medical setting
  • Spanish speaking

Primary Responsibilities:

  • Create a welcoming environment for our clients
  • Client registration and processing
  • Schedule and coordinate appointments through an electronic system
  • Provide information about birth center services
  • Update client charts and electronic health record databases
  • Input clinical orders and labs
  • Process payments
  • Prepare and stock exam rooms
  • May perform other duties as needed

All employees are required by the Department of Health to be able to obtain the following clearances once they start work: PA Criminal Background; FBI Clearance; and PA Child Abuse Clearance. The Midwife Center also requires all employees to have the Covid-19 vaccine.

Equal Opportunity Employer:

The Midwife Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, age, disability or belief. We encourage a diversity of candidates to apply for the position.

Note:

The above statements are intended to describe the general nature and level of the work being performed by people assigned this position. This is not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with this position.

Please send cover letter and resume to Nikki Raveling, Human Resources Manager at N.raveling@midwifecenter.org.